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North Shropshire Homecare delivers high quality care to vulnerable adults in their own homes throughout Whitchurch, Wem, Prees and the surrounding areas.
Our services are adaptable and responsive to any changes in your needs. With personalised care plans, regular carers, and a 24/7 emergency phone number, we are here to make living at home easier for you.
Home Care in Whitchurch, Wem & surrounding areas
Personal Care
Help with your whole morning routine or just someone to give you that confidence with your personal care, we are here to help.
Light Housework
In all of our calls we will do some light house work. putting laundry on or out to dry, washing up, hoovering, wiping down the sides, emptying bins.
Medication
Our staff are specially trained in medication administration and can administer it, or give a gentle reminder at the right time.
Companionship
Isolation is very real. We offer companion calls, whether that’s staying in at home, or supporting you to access your community.
Meal Preparation
Our carers are all trained in food hygiene and can help with meals and assisting when it comes to eating too.
Physical Disability
If a physical disability appears, not knowing where to start or how to adapt is common. We support people in making changes to remain independent
Shopping
Not everyone can get to the shops or have someone to rely on that can do their shopping for them.
Security Calls
Living alone can have risks and having reassurance from us popping in can make all the difference for individuals and their families.
Who We Are
Founded in 2011 to serve our local community, North Shropshire Homecare is a family-run business owned and operated by Maggie Allen. Our mission is to provide you with the highest standard of care at home.
Over our 15 years of operation, our team has expanded steadily, allowing us to support more of our neighbours across Whitchurch, Wem, Prees, and the surrounding rural areas.
“Excellent care. My parents are very pleased with their care.”
“I love all my carers. They always look after me and care for me every single day and make sure I am safe and happy”
“I would like to compliment you on having outstanding and efficient team caring for me”
CQC Inspection
We were inspected by CQC and rated ‘Good’ in early 2019, (Confirmed by 2023 Monitoring Review) the second highest rating you can be awarded.
“There was an established, skilled and experienced staff team to meet people’s needs.”
A Complete Resource for Anyone Navigating Care in North Shropshire
Most care provider websites tell you what they do. We have tried to build something more useful than that — a genuinely comprehensive resource for families, carers, and professionals making decisions about home care in this part of Shropshire.
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The Local Care & Living Hub Our active blog, updated regularly, covering seasonal health advice, local community news, dementia guidance, carer wellbeing, and honest reflections on what good care actually looks like in practice. Written by people who do this work every day.
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Our "Stay Local, Hire Local" Promise We only operate within North Shropshire, and we only hire caregivers who live here. Not a marketing line — a structural decision that means shorter travel times, more reliable arrival windows, and care professionals who genuinely know the area and the community they are working in.
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A Full Example Care Plan A complete, section-by-section care plan for a fictional client living with dementia — with plain-English explanations of every part. We are not aware of any other home care provider in the country publishing something like this. If you want to understand exactly what a care plan looks like before you pick up the phone, start here.
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The Complete Guide to Home Care in Whitchurch and North Shropshire Everything a family needs to know about arranging home care: what services exist, how much they cost, how to access Local Authority funding, what happens after a hospital discharge, and where to find local support. Free to read. Free to download as a PDF.
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North Shropshire Community Directory A researched, locally specific directory covering transport services, dementia support groups, day centres, financial advice, emergency contacts, and community organisations across Whitchurch, Wem, Prees, and the surrounding villages. Built for families who need more than just care.
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Our LGBTQ+ Inclusive Care Commitment A clear statement of how we approach care for LGBTQ+ individuals and their families — covering dignity, language, matching, and what to expect from every member of our team.
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How We Train Our Team A transparent breakdown of exactly how we recruit, induct, and qualify every member of our care team — from the Care Certificate through to specialist dementia and palliative care training. If you want to know who is coming through your door and what they know, this page answers that question in full.
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Home care in your area We have dedicated pages for every community we serve, written specifically for people living there: Whitchurch · Wem · Prees · Higher Heath · Tilstock · Whixall · Ash · Surrounding villages · Shropshire
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Dementia Care - Personal Care - Palliative Care - Complex Care - Medication - Physical Disability - Meal Preparation - Light Housework
Our Partners and Contractors
North Shropshire Local Care & Living Hub
Testimonials.
Discover why we are regarded as the "Gold Standard" for home care in North Shropshire through the honest, unfiltered eyes of our clients and their loved ones. To provide you with total peace of mind, we also feature independent insights from our latest CQC (Care Quality Commission) inspection. These combined voices offer a complete picture of our commitment to safety, dignity, and clinical excellence. We are incredibly proud to share the feedback that not only validates our work but acts as the fuel that keeps our team moving forward every day.